FREQUENTLY ASKED QUESTIONS

SHIPPING:

ORDERS SHIPPED VIA FEDEX BETWEEN 1-5 DAY’S

Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.

Please note: tracking information will be updated online one (1) business day after your order has been shipped.

You will become the owner of any FLAUCÉ that you have ordered once they have been delivered to your specified delivery address. Once delivery is confirmed, FLAUCÉ no longer has any responsibility for taking care of the items from that point.

PRE-ORDERS:

ALL PRE-ORDER ITEMS TAKE 2-3 WEEKS FOR SHIPPING

RETURN/EXCHANGES:

We currently do not accept returns, exchanges are accepted. (item/size must still be in stock)


CARE INSTRUCTIONS

At FLAUCÉ, we specialize in high quality streetwear. All FLAUCÉ pieces go through special processing to remain unique, and must be DRY-CLEANED.

Any leather pieces are made from 100% cowhide leather, each piece is individually sewn, dyed, and processed overseas. Leather or FUR pieces should not be worn in rain, or any bad weather conditions, especially leather jackets. It will possibly ruin the piece.